Privacy Policy

We collect limited personal data to provide you with a smooth shopping experience and to respond to your inquiries. This may include:

• Contact details — name, phone number, email address (when you reach out to us).
• Device preferences — phone models you are interested in, to help us give you tailored recommendations.
• Communication history — records of your questions, feedback, or order-related conversations.
• Website usage data — anonymous analytics (e.g., pages visited) to help us improve our online presence.

Your information helps us serve you better. We use it for:

• Responding to your questions about product availability, pricing, or orders.
• Providing personalized recommendations based on your device interests.
• Improving our customer service and store operations.
• Occasionally sharing updates about new stock or promotions (only if you have opted in).

We never sell or rent your personal data to third parties for marketing purposes.

We take the security of your personal data seriously. We implement reasonable physical, electronic, and administrative safeguards to protect against unauthorized access, alteration, or destruction.

• All communication channels (phone, email, WhatsApp) are handled by trained staff with strict confidentiality protocols.
• Our website uses industry-standard encryption (SSL) to protect data in transit.
• Access to customer data is limited to authorised personnel who need it to perform their duties.

You have full control over your personal data. You may:

• Request access — ask us what data we hold about you.
• Request correction — update any inaccurate information.
• Request deletion — ask us to erase your personal data, subject to legal obligations.
• Withdraw consent — opt out of any marketing communications at any time.

To exercise any of these rights, simply reach out to us using the contact details below.

Our website uses minimal cookies to improve user experience and gather anonymous usage statistics. These cookies do not collect personally identifiable information.

• Essential cookies — enable core functionality like page navigation.
• Analytics cookies — help us understand how visitors interact with our site (e.g., which pages are most popular).

You can disable cookies in your browser settings, though this may affect some features of the website.

Our website may contain links to external sites (e.g., WhatsApp, email clients). We are not responsible for the privacy practices or content of these third-party platforms. We encourage you to review their privacy policies before providing any personal data.

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on our website, with the effective date clearly indicated.

We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please don't hesitate to get in touch.